Terms of service

THE FINE PRINT.

Yep, this is the legal stuff.

We know Terms of Service aren’t exactly the most exciting thing you’ll read today.

But they’re important.

These terms explain how our website works, what you can expect from us, and what we ask from you when you browse our website or place an order.

By using the Cute But Majnoona website, purchasing our products, or interacting with our services, you agree to these Terms of Service and our Privacy Policy.

Now… onto the fine print.

OVERVIEW

Welcome to Cute But Majnoona.

Throughout these Terms, the words “we,” “us,” and “our” refer to Cute But Majnoona.

Cute But Majnoona operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”).

Our store is powered by Shopify, which provides the ecommerce platform that allows us to offer our products and services to you.

These Terms of Service, together with any policies referenced throughout our website, explain your rights and responsibilities when using our Services.

Please read them carefully. They include important legal information, including warranty disclaimers and limitations of liability.

If you do not agree to these Terms or our Privacy Policy, please do not use our Services.

YOUR ACCOUNT

By using our Services, you confirm that you have reached the age of majority in your province, state, or country of residence, or that you have permission to allow any minor dependents using your devices to access our Services.

When placing an order or creating an account, you may be asked to provide information including your name, email address, billing information, shipping address, and payment details.

You agree that all information you provide is accurate, current, and complete.

You’re responsible for keeping your account information secure and for all activity that occurs under your account.

Accounts may not be transferred, sold, or shared with another person.

OUR PRODUCTS

We do our absolute best to accurately display every product on our website.

That said, colors, textures, and product appearance may vary slightly depending on your screen, device settings, or monitor calibration.

While we strive for accuracy, we cannot guarantee that every product will appear exactly as displayed on every device.

Product descriptions, pricing, availability, and specifications may change without notice.

We also reserve the right to discontinue products or limit quantities offered to individuals, geographic regions, or jurisdictions when necessary.

PLACING AN ORDER

Submitting an order is an offer to purchase our products.

Cute But Majnoona reserves the right to accept or decline any order at our sole discretion.

Your order is considered accepted only after payment has been successfully processed and we send confirmation that your order has been accepted.

Because every Cute But Majnoona piece is made to order, cancellations or changes may not be possible once production has begun.

If we’re unable to fulfill your order or need to make changes, we’ll contact you using the email address, phone number, or billing information provided during checkout.

Returns and exchanges are governed by our Refund Policy.

By placing an order, you confirm that purchases are intended for personal use and not for commercial resale or export.

PRICING & PAYMENTS

Prices, promotions, discounts, and product availability may change without notice.

The price charged for your purchase will always be the price displayed at the time your order is placed and will be confirmed in your order confirmation email.

Unless otherwise stated, product prices do not include applicable taxes, shipping charges, customs duties, import fees, or handling costs.

Prices shown on our website may differ from pricing offered by retailers or third-party sellers.

You agree to provide accurate billing, payment, and account information for every purchase.

You also agree to promptly update your information if it changes so we can process your orders and contact you when necessary.

By placing an order, you represent that:

  • Your payment information is accurate.
  • You are authorized to use the selected payment method.
  • Your payment provider will honor the transaction.
  • You are responsible for all applicable charges, including shipping and taxes.

SHIPPING

Shipping times shown throughout our website are estimates only.

While we do everything we can to get your order to you as quickly as possible, we cannot guarantee delivery dates.

Delays caused by shipping carriers, customs authorities, weather, or events outside our control are not our responsibility.

Once your order has been handed to the shipping carrier, ownership and risk of loss transfer to you.

For more information, please see our Shipping Policy.

OUR BRAND

Everything you see on the Cute But Majnoona website—including our name, logo, graphics, photographs, product designs, text, videos, artwork, branding, and overall website design—is owned by Cute But Majnoona or used with permission from our licensors.

These materials are protected by copyright, trademark, and other intellectual property laws.

You’re welcome to browse and shop with us, but you may not reproduce, copy, modify, distribute, publish, sell, or otherwise use our content without our prior written permission.

Nothing contained within these Terms grants you ownership of or permission to use our intellectual property beyond your personal, non-commercial use of our Services.

Shopify and other third-party trademarks appearing on our website remain the property of their respective owners.

THIRD-PARTY TOOLS

From time to time, we may provide access to tools or services offered by third parties.

These tools are provided “as is” and “as available.”

We don’t control or monitor these third-party services and cannot guarantee their availability, performance, or accuracy.

Your use of any optional third-party tools is entirely at your own discretion and risk.

We may also introduce new features, products, or tools in the future. Unless otherwise stated, those additions will also be governed by these Terms of Service.

OTHER WEBSITES

Our website may contain links to third-party websites, services, or resources.

These websites operate independently from Cute But Majnoona, and we aren’t responsible for their content, policies, products, services, or practices.

If you choose to visit a third-party website, you do so at your own risk.

We recommend reviewing their policies before making purchases or providing personal information.

Questions or concerns about products or services offered by third parties should be directed to the applicable provider.

POWERED BY SHOPIFY

Our online store is powered by Shopify, which provides the technology that allows us to offer our products and services online.

While Shopify powers our website, every purchase you make is directly with Cute But Majnoona.

By using our Services, you acknowledge that Shopify is not responsible for any aspect of your purchases from Cute But Majnoona, including any product, order, shipment, return, exchange, or customer service matter.

To the fullest extent permitted by law, you release Shopify and its affiliates from any claims, damages, or liabilities arising from purchases made through our store.

YOUR PRIVACY

Your privacy matters to us.

Any personal information you share with us is handled in accordance with our Privacy Policy.

Because our website is hosted by Shopify, certain information may also be collected and processed by Shopify in order to securely operate and improve the Services.

Information you provide may be transferred to Shopify and trusted service providers located in countries outside your own where necessary to process payments, fulfill orders, prevent fraud, or operate our website.

For more information, please review both our Privacy Policy and Shopify’s Privacy Policy.

YOUR FEEDBACK

We genuinely love hearing from you.

If you send us suggestions, reviews, ideas, recommendations, product feedback, photos, or other content (“Feedback”), you grant Cute But Majnoona a worldwide, perpetual, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback for any lawful business purpose, including marketing and improving our Services.

By submitting Feedback, you confirm that:

  • You own the content or have permission to share it.
  • Any incentives or compensation connected to the Feedback have been disclosed where required.
  • Your Feedback does not violate the rights of another person or business.

While we appreciate every message, we’re under no obligation to keep Feedback confidential, compensate you for it, or respond to every submission.

We also reserve the right to remove Feedback that we believe is unlawful, offensive, abusive, misleading, defamatory, infringes on intellectual property rights, or otherwise violates these Terms.

You’re responsible for the content you submit, and you agree not to impersonate another person or submit misleading information.

MISTAKES HAPPEN

We do our best to keep everything on our website accurate.

Occasionally, there may be typographical errors, pricing mistakes, product description inaccuracies, or other unintended omissions.

We reserve the right to correct any errors, update information, or cancel orders if necessary, even after an order has been placed.

If this happens, we’ll do our best to notify you as soon as possible.

PLEASE DON’T DO THESE THINGS

We want Cute But Majnoona to be a fun and safe place for everyone.

By using our Services, you agree not to:

  • Break any applicable laws or regulations.
  • Infringe on our intellectual property or the rights of others.
  • Harass, threaten, abuse, or impersonate another person.
  • Upload malicious software, viruses, or harmful code.
  • Submit false or misleading information.
  • Attempt to interfere with the operation or security of our website.
  • Collect or misuse the personal information of others.
  • Spam, scrape, crawl, or otherwise misuse our Services.
  • Use our website for unauthorized commercial purposes.

If we believe these Terms have been violated, we reserve the right to suspend or permanently terminate access to our Services without notice.

ENDING ACCESS

We may suspend or terminate access to our Services at any time if we believe these Terms have been violated or if continued access could harm our business, customers, or website.

Termination does not affect any rights or obligations that arose before the termination date.

Certain sections of these Terms—including those relating to intellectual property, liability, indemnification, governing law, and privacy—will continue to apply after termination.

A FEW LEGAL NOTES

We work hard to provide an enjoyable shopping experience, but there are a few legal realities we need to mention.

The information, products, and Services provided through our website are offered on an “as is” and “as available” basis.

To the fullest extent permitted by law, Cute But Majnoona disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.

Some jurisdictions do not allow certain warranty disclaimers, so portions of this section may not apply to you.

LIMITS OF LIABILITY

To the fullest extent permitted by applicable law, Cute But Majnoona, our directors, officers, employees, affiliates, contractors, licensors, service providers, partners, and agents shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of our Services or any products purchased through our website.

This includes, but is not limited to:

  • Lost profits
  • Lost revenue
  • Lost savings
  • Loss of data
  • Replacement costs
  • Business interruption
  • Any similar damages

This limitation applies whether the claim is based in contract, negligence, strict liability, or any other legal theory, even if we have been advised that such damages are possible.

Some jurisdictions do not permit certain limitations of liability, so parts of this section may not apply to you.

INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Cute But Majnoona, Shopify, and our affiliates, partners, directors, officers, employees, contractors, licensors, agents, and service providers from any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising from:

  • Your breach of these Terms of Service.
  • Your violation of any applicable law or regulation.
  • Your infringement of the rights of another person or business.
  • Your use or misuse of our Services.

If an indemnifiable claim arises, we’ll notify you as soon as reasonably possible. Our failure to notify you immediately won’t affect your obligations unless you’re materially prejudiced by the delay.

We reserve the right to control the defense and settlement of any claim covered by this section. You’ll cooperate with us by providing any information or assistance reasonably requested.

SEVERABILITY

If any part of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law.

Any unenforceable portion will be considered severed from these Terms without affecting the validity or enforceability of the remaining provisions.

ENTIRE AGREEMENT

These Terms of Service, together with any policies posted on our website, including our Privacy Policy, Shipping Policy, and Refund Policy, form the complete agreement between you and Cute But Majnoona regarding your use of our Services.

They replace any previous agreements, communications, or understandings relating to the Services, whether written or verbal.

If any wording in these Terms is found to be ambiguous, it won’t automatically be interpreted against the party that drafted it.

ASSIGNMENT

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.

Cute But Majnoona may assign or transfer these Terms or any associated rights or obligations without notice where permitted by law.

GOVERNING LAW

These Terms of Service, together with any separate agreements under which we provide our Services, are governed by the laws applicable in the Province of Alberta and the federal laws of Canada.

Any disputes arising from these Terms or your use of our Services will be subject to the jurisdiction of the courts located in Alberta, Canada, unless applicable law requires otherwise.

HEADINGS

The headings used throughout these Terms are provided for convenience only.

They don’t affect the interpretation or meaning of the legal provisions contained within them.

CHANGES TO THESE TERMS

From time to time, we may update these Terms of Service to reflect changes to our business, website, legal obligations, or the Services we provide.

The most current version will always be available on this page.

Where required by law, we’ll notify you of any material changes before they take effect.

By continuing to use our website or Services after updated Terms become effective, you agree to the revised Terms.

WE GOT YOU.

Questions about these Terms of Service?

We’re always happy to help.

Email: support@cutebutmajnoona.com

Cute But Majnoona
Calgary, AB T2V 4S5
Canada